FAQ

1. What are your shipping options and delivery times?

We ship from our warehouse in the United States to all 50 states.

  • Express Shipping: 3–6 business days – $20
  • Free Shipping: 7–14 business days – $0
  • Free Standard Shipping: 7–14 business days – $0
  • Standard Shipping: 7–14 business days – $10

Orders are typically processed and shipped within 1–2 business days.

2. Do you offer free shipping?

Yes! We offer Free Shipping (7–14 business days) on qualifying orders. The shipping cost will be clearly shown at checkout.

3. How long will it take to receive my order?

Most customers receive their orders within 7–14 business days with standard or free shipping. Choose Express Shipping if you need it faster.

4. What is your return policy?

We accept returns within 30 days of delivery. Items must be unused, in original packaging, and in new condition. Customers are responsible for return shipping costs. Refunds will be processed after inspection.

5. Are your lunch bags insulated?

Yes. Most models feature thick insulation to keep food hot or cold for several hours.

6. Are the lunch bags leak-proof?

Yes. They include leak-resistant liners and secure closures to prevent spills.

7. Are they easy to clean?

Yes. Most bags have removable, wipeable liners. Many outer fabrics are water-resistant and easy to spot clean.

8. What sizes do you offer?

We offer a variety of sizes:

  • Small (kids’ lunch boxes)
  • Medium (single adult lunch)
  • Large (family or meal prep size)

Exact dimensions are listed on each product page.

9. Are they suitable for adults and kids?

Yes. We have stylish designs for adults and fun, durable options for kids and students.

10. Are the materials safe for food?

Yes. All Mealique products use food-safe, BPA-free, and non-toxic materials.

11. Do you offer matching accessories?

Yes. Many sets include matching containers, utensils, or ice packs for a complete lunch solution.

12. Do you ship internationally?

Currently, we only ship within the United States.

13. How can I track my order?

You will receive a tracking number via email once your order ships. You can also track your order in your account under “Order History”.

14. What if my lunch bag arrives damaged?

Please contact us within 48 hours with clear photos. We will quickly arrange a replacement or full refund.

15. Can I cancel my order?

Yes, you can cancel your order if it has not yet been processed or shipped. Please contact us as soon as possible.